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FAQ

Quality and Availability

How do I find what my size is ?

You will find a size guide in each product description to help you. You can contact us if you have any doubt. Your satisfaction is really important to us so we want to remind you that you can exchange and return your order. 

The item that I'm looking for is not available, what can I do ? 

You can be notified by clicking on "notify me when available". Once you get the notification, don't wait :-)

Are you going to add new items ? 

Of course! We frequently add new products, if you don't want to miss them, we do recommend to subscribe to our newsletter : just add your email at the bottom of the page, so that you can be notified when they are new arrivals. You should also follow us on our social medias InstagramFacebook and Twitter, where we are sharing our new collections at first.

I can't find a product that I have seen on your Instagram account.

Maybe it's not available anymore. Please write us in the contact section, so that we can help you quickly. 

Orders and shipping

Do you ship worldwide ? 

Of course ! All over the world :-)

What payment methods do you accept ? 

You can pay by credit card or Paypal

Will I receive my order quickly ? 

The shipping is really fast. We are sending your package with Colissimo which provides a tracking number. If you're International, you will be delivered within 4 to 8 working days. You can track your order at www.Colissimo.fr 

I made a mistake in my delivery information, how can I change it ? 

Please use our contact form to inform us, if your package is not sent yet, we'll correct it. 

What is i my tracking number ? 

We've sent you a tracking number by email, you can use it at www.Colissimo.fr 

I would like to return a product. 

Please read our return policy and use our contact form to ask us for a return.

Collaborations

Are you looking for influencers ? 

Please use our contact form to apply, we'll keep your information and come back to you as soon as possible.

Would you like to sale our clothes on your store ? 

Please contact us by using our contact form

Are you looking for models ? 

Please use our contact form to apply for our next campaigns. 

Are you hiring ? 

Please use our contact form. 

We hope that your question was answered, if not, please do not hesitate to contact us using our contact form. We will answer as soon as possible. 

Enjoy your shopping !


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